Terms & Conditions
Exchange
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Timeframe: Exchange requests must be raised on the same day of receiving the order.
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Condition: Products must be unused,in their original packaging with tags intact. Items without original tags will not be accepted. It has to pass our internal quality check to qualify for exchange.
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Self-shipping : We do not have pick up service available, you would have to self-ship the product at your own cost.
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Size Exchange : Only size exchanges are accepted; but If the desired size is unavailable, you may select any other product within 30 days from the date of exchange request.
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Payment: If exchanging for an item of higher value, along with a shipping charge of ₹99, must be paid to confirm the exchange request; if the item is of lower value, the difference will be refunded in the form of a credit note which can be used within 30 days. Cash on delivery is not available for exchange orders.
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Defective Product : If you claim the product to be defective, opening video is a must. Contact us immediately on the number given in our profile with your Order ID and the video.
- Restrictions: Once an item has been exchanged, it cannot be exchanged again.